Our IT Solutions in London

Comprehensive, professionally delivered IT support services tailored to meet your business needs — from helpdesk to data centre.

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Find the right fit

What problem can we solve for you?

Pick the situation that matches yours — we'll point you straight to the right service.

"Our IT keeps breaking — we need someone to manage it."

You need ongoing IT management, a helpdesk to call, and proactive monitoring — not just emergency fixes.

IT Support London
"My laptop has a cracked screen / won't boot / lost data."

Hardware faults, screen replacements, virus removal, SSD upgrades, or data recovery — we come to you, same day where possible.

Laptop Repairs London
"Our office PCs / workstations need setting up or fixing."

OS installs, driver issues, slow performance, hardware faults, network config — on-site desktop support across London offices.

Desktop Support London
"I need physical work done inside a London data centre."

Server racking, cabling, KVM access, hardware swaps, iDRAC/iLO — certified engineers on-site at London colocation facilities.

Data Centre Smart Hands
"We need Cat6 / fibre cabling installed or tested."

Structured cabling, patch panel builds, fibre optic termination, network testing and certification for offices and data centres.

Data Cabling London
"We're moving office or rolling out new hardware."

End-to-end IMAC services — install, move, add, change. Office relocations, device refresh programmes, asset decommissioning.

IMAC Services London
At a glance

Service comparison

All six services, side by side — so you can choose with confidence.

Service Response time Contract? On-site? Best for Coverage
IT Support Within 1 hr remote · same-day onsite No contract required ✅ Yes SMBs needing managed IT London & M25
Laptop Repairs Same day / next day Pay per job ✅ We come to you Individuals & businesses London & M25
Desktop Support Same day / next day Pay per job ✅ We come to you Offices with PC workstations London & M25
DC Smart Hands Scheduled or urgent Pay per visit ✅ Always on-site Remote teams & colocation London data centres
Data Cabling Scheduled project Per project ✅ Always on-site New offices & refits London & M25
IMAC Services Scheduled project Per project ✅ Always on-site Office moves & rollouts London & M25
Transparent pricing

Clear rates. No surprises.

No monthly retainer. No hidden call-out charges. You pay only for the time and work involved.

Standard Rate

£99 /hr + VAT

  • ✓ Onsite London engineer
  • ✓ No call centre — direct access
  • ✓ No monthly contract required
  • ✓ Discounts for half & full-day bookings

Out of Hours

×1.5 standard rate

  • ✓ Evenings & weekends covered
  • ✓ Emergency response available
  • ✓ Same qualified engineers
  • ✓ All prices exclude VAT

Project work

Cabling, IMAC & DC jobs

Larger projects are quoted on scope. Half-day and full-day rates available with significant savings.

Get a free quote
Common questions

FAQ

What's the difference between IT Support and Desktop Support?

IT Support is ongoing, proactive management of your whole IT environment — helpdesk, monitoring, cloud, cybersecurity. Desktop Support is task-based: a one-off visit to fix, upgrade or configure individual PCs and workstations. You can use both, or just the one that fits your need right now.

Do I need to sign a monthly contract?

No. Every service we offer is available on a pay-per-job or pay-per-project basis. There are no mandatory retainers. If you want regular managed IT support, we can discuss a support arrangement — but it is never a requirement.

How quickly can you respond to an emergency?

Remote assistance is typically available within the hour. For on-site emergencies across London and the M25, we aim for same-day attendance wherever possible. Call us directly on 02034111055 for the fastest response.

Do you work outside London?

Our primary coverage area is Greater London and within the M25. For project work such as data cabling or IMAC rollouts, we can travel further — please get in touch to discuss your location and we'll let you know if we can help.

Which London data centres do you work in?

We work across all major London colocation facilities. If you have equipment in a specific London data centre and need smart hands, contact us with the facility name — we will confirm availability and arrange access in advance.

What languages do your engineers speak?

Our team is fluent in English, Bulgarian, Spanish and Russian. We serve a diverse international client base across London and can match you with an engineer who communicates in your preferred language.

Can you handle both the cabling and the IT setup for a new office?

Yes — and this is one of our strengths. We can combine Data Cabling, IMAC (hardware deployment), and IT Support into a single coordinated project. One point of contact, one team, no coordination headaches between separate contractors.

Not sure which service you need?

Call us or send a message — we'll ask a few quick questions and point you in the right direction. No obligation, no sales pitch.

Send a message Call 02034111055